Customer Satisfaction

What I Can No Longer Eat...For Now, Anyway.

Today I am thankful for outstanding customer service...

Let's face it, it is a dying art.

 

Since I began my gluten free/dairy free diet, 

eating out has become a nightmare.

There are so many restaurants out there (fast food and otherwise)

that have servers and cooks who have no clue what is in the food they are serving.

It has been frustrating, to say the least, to ask a waitress if the 

vegetables were cooked in butter and then she has to disappear for 

30 minutes while she tracks down someone who knows what is in the food

or knows how the food is prepared.

Call me crazy, but I think if you work at a restaurant, 

you should know about the foods your offer.

So, after many frustrating run ins,

imagine my relief when I had to stop in Chic-Fil-A 

the other day (unexpectedly) to feed my kids and myself.

I was dreading trying to order something for myself

and apologized to the cashier explaining I was gluten and dairy free 

and that I would need some help with the menu.

In Chick-Fil-A style, she responded that it would be her pleasure to help me

and reached down to pull out a gluten free list of food 

along with EVERY INGREDIENT in each food item!

Holy Cow!

(See what I did there...COW, Chick-Fil-A...haha).

 I couldn't believe it.

A restaurant that handed over every ingredient to everything on the menu.

Just. Like. That.

No fussing, no half-hour wait, no looking at me like I was crazy.

Needless to say, I will be returning there when I am in a pinch for something to eat.

I don't make eating out a habit any more,

but it is good to know I have a stand-by in an emergency...

and I have an ingredient list right in my truck for reference!

Thank you, Chick-Fil-A, for your continued commitment

to customer service...it is very much appreciated!

xo